The ownership of this website, tatianagreen.com (the Website), belongs to TATIANAGREEN SL, Tax ID B05396296, registered in the Commercial Registry of Valencia, registry data T 10983, L 8261, F 208, S 8, H V 198043, I/A 2 (23.06.23).
Contact information:
These Conditions regulate the use of this Website and the purchase of its products/services.
Activity carried out through this Website:
Sale of ready-to-eat vegan products.
By using this Website or purchasing products/services, the User agrees to these Conditions, the Legal Notice, the Cookie Policy, and the Privacy Policy.
Access, browsing, and use of the Website confers User status and implies acceptance of these Conditions.
The User commits to:
Users declare they are over 18 years old and have legal capacity to contract.
The Website is primarily intended for users residing in Spain.
Users may purchase products via the online procedure, adding items to the cart and clicking “Place order”.
Before payment, Users may modify their details.
Upon order confirmation, an email will be sent.
An electronic invoice will be generated and sent to the User.
The User acknowledges being aware of the product’s specific conditions (name, price, components, quantity, characteristics) before completing the purchase.
All orders are subject to product availability.
If supply issues occur or products are out of stock, Tatiana Green will notify the User and refund any amount paid.
Prices shown include taxes.
Shipping costs are included in the final price.
Accepted payment method: Credit/debit card.
Payments are processed through a secure SSL system.
If the bank does not authorize the transaction, the purchase cannot be completed.
By clicking “Place order”, the User confirms that the payment method is theirs.
Deliveries are made within Spain (Peninsula and Balearic Islands).
The maximum delivery time is 30 days from order confirmation.
If delivery is impossible due to User absence, the order may be returned to the warehouse.
If 30 days pass without delivery due to reasons attributable to the User, the contract will be considered terminated, and the User will receive a refund (except additional shipping costs).
The User assumes risks of the products upon delivery.
If the User detects errors in the entered data, they may contact Tatiana Green to correct them.
Before clicking “Place order,” Users may review and modify their cart.
The User has 14 days to withdraw from the purchase without justification.
Tatiana Green will refund the User within 14 days of receiving notice.
The User must return the products within 14 days of notifying withdrawal.
The User bears return shipping costs.
Exceptions to withdrawal include:
Users must notify Tatiana Green immediately if the product does not match the order.
Products will be examined and either refunded or replaced.
Refund includes delivery and return costs.
Users have a three-year warranty for lack of conformity.
Tatiana Green is not liable for:
It is not responsible for:
These sections maintain the same meaning as in the original document, adapted faithfully.
(Full translations included here exactly as in the Spanish version.)
¿Prefieres hablar directamente? Llámanos o escríbenos y te ayudamos.
También puedes dejarnos tu mensaje aquí. Te responderemos lo antes posible con todo lo que necesites.
Would you prefer to speak directly? Call or write to us and we'll help you.
You can also leave us a message here. We'll get back to you as soon as possible with everything you need.